Privacy Policy

1. Introduction

Cascadia and its subsidiaries and registered trade names ("we," "our," or "us") respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and secure your information to enhance your experience, better serve our contractors, clients, and customers, and improve our services. It also outlines your privacy rights and how the law protects you.

By using our website or services, you agree to the terms of this privacy policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data: First name, last name, username, or similar identifiers.
• Contact Data: Email, phone number, mailing address.
• Technical Data: IP address, browser type/version, device info, location, operating system.
• Usage Data: How you use our website, products, and services.
• Professional Data: Project info, professional role, and company details.
• Marketing and Communication Data: Preferences for receiving marketing and communications.
• Transaction Data: Payment, contract, and transaction details.

3. How We Use Your Information

We use your personal data to:

• Provide, maintain, and improve our services.
• Personalize your experience and tailor our offerings.
• Communicate updates, projects, or service changes.
• Analyze usage and trends to improve user experience.
• Detect, prevent, and resolve technical issues or fraud.
• Comply with legal obligations and resolve disputes.
• Send marketing communications with your consent.

We retain your data according to its type and legal requirements to improve services, resolve disputes, and enforce agreements.

4. Analytics and Tracking

We use analytics tools to understand how visitors interact with our website. These tools may collect data such as page views, clicks, device type, and location. This information helps us improve website performance, usability, and services.

Analytics may include:

• Google Analytics or similar services to track website usage.
• Cookies and similar technologies to store preferences and understand traffic.
• Aggregated, anonymized data that cannot personally identify you.

You can manage cookies or opt out of analytics tracking via your browser settings or the consent tools provided on our website.

5. Data Retention

We retain your personal data as long as necessary to fulfill the purposes outlined in this policy and as required by law:

• Project-related data: duration of project + reasonable period afterward.
• Transaction data: at least seven years to meet legal obligations.
• Marketing data: until you opt out or request deletion.

6. Data Security

We implement security measures including encryption, access controls, secure servers, and audits. Access to personal data is limited to those who need it to perform their duties.

While no system is 100% secure, we take reasonable steps to protect your information.

7. Data Sharing and Disclosure

We may share data with:

• Service providers and partners assisting with our services.
• Affiliates within Cascadia and its subsidiaries for internal purposes.
• Legal authorities if required by law or to protect our rights.

We do not sell your personal data for marketing purposes.

8. Your Legal Rights

You may:

• Access, correct, or erase your data.
• Object to processing or restrict processing.
• Request data portability.
• Withdraw consent where applicable.

Contact: policies@cascadia.us.com. We respond within 30 days.

9. Jurisdiction and Dispute Resolution

Governing law: State of Washington, USA. Disputes are resolved in Washington courts exclusively.

10. Children's Privacy

Our services are not for individuals under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy. Changes are posted on our website. Continued use indicates acceptance of the updated policy.

12. Contact Us

Questions or concerns about this policy:

Cascadia
Email: legal@compliance.cascadia.us.com